It all started with a vision.
After working for many years at a large Canadian mechanical contractor, Gregg Little envisioned opening a regional contracting company that could compete on a national scale. Their new company would offer superior customer experience along with technological innovations that offer maximum HVAC performance.
On April 1st, 1990 he launched Springbank Mechanical Systems. The original team was small – five employees including Gregg– but his vision to offer excellent customer service, professional work, and competitive pricing never wavered.
As his business grew, Gregg further augmented the team by adding some of the most talented technicians in the industry.
He also empowered the apprentices with the skills training and support needed to be among the best in their field. Gregg then enlisted a customer service team dedicated to providing exceptional customer service that could address every customer concern and need.
Springbank Mechanical Systems has partnered with the most respected equipment suppliers in the HVAC sector, including Lennox Commercial, who has been a valued supporter since day one. Springbank Mechanical Systems is also an active member of the Ontario Refrigeration Air Conditioning Contractors Association (ORAC).
Today, Springbank Mechanical Systems is a full service and installation HVACR contractor.
The team has grown to over 70 employees, including service technicians operating a fleet of over 50 vehicles, plus administrative, technical, and management staff.
Thanks to Gregg’s original vision, as well as the hard work and dedication of the entire Springbank Mechanical Systems team, they’ve become a leading provider of HVAC, refrigeration services, building automation systems (BAS), and other specialized products to many major developers and retail chains in the GTA and Southern Ontario, including:
- 20 Vic Management
- Arcturus Realty Corporation
- Bentall Kennedy Property Management
- Cadillac Fairview
- GWL Property Services
- Ivanhoe Cambridge
- Morguard Properties
- Oxford Properties
- Quadreal Property Group
- Rio Can Management Inc.
- Canadian Tire
- Giant Tiger
- Reitman’s Stores Inc.
- Shoppers Drug Mart
- The Source
- Walmart Inc.
Thanks to the vision of its founder, and the hard work and dedication of its service team and office staff, Springbank Mechanical Systems has grown from a small contracting company into a large regional service provider.
By staying true to its core principles, we’ll continue to grow into the future.
Since launching in 1990, Springbank Mechanical Systems has based everything it does on the below principles:
We strive to provide our customers with honest, reliable, quality service at competitive prices, every time.
At launch, we were already one of the few commercial contractors in the GTA that had earned the Technical Safety Standards Authority (TSSA) “Quality Assessed Contractor” designation.
We help protect the environment by utilizing the newest refrigerant recovery reclaim and recycling equipment.
Industrial Grade Products:
All of our installations feature high quality, reliable products at competitive prices.
We provide our customers with one of the most efficient data entry systems available, using Data Basics software in the office and TechAnywhere software in the field. Technicians complete service calls on Samsung Note 9’s that allows the customers to receive electronic work orders instantaneously when work is completed.
We provide innovative service inspection programs, custom tailored to each customer’s needs and requirements.
We engage objective 3rd-party resources to assess client satisfaction, employee satisfaction, and organizational progression.
We continually invest in our technicians and office personnel by providing them with training for a variety of health and safety accreditations, as well as engaging with manufacturers and their representatives to provide up-to-date training for their products.
Health & Safety:
A proper health & safety policy is one of the cornerstones of any successful business. At Springbank Mechanical Systems, we upgraded our health & safety program by participating in a five-year Safety Group Program. To again stay ahead of the curve, in 2012 we hired an outside consultant to administrate our health & safety program and to provide training to ensure all areas are up to date and we are current with all legislation.
“Our goal has always been to be better than our competition by offering great products, exceptional service, and a team that can’t be beat.”
– Gregg Little, Owner/President, Springbank Mechanical Systems
Gregg started his career at a family-owned HVAC/sheet metal business, completing his sheet metal apprenticeship while serving clients across Canada, from British Columbia to Nova Scotia.
He then joined a larger firm as onsite supervisor to oversee several larger construction projects in British Columbia and Newfoundland. In 1978, Gregg became the company’s area manager for Northern and Western Ontario for service and construction. In 1980, he was promoted to service manager for the East Coast, Quebec, and Northern Ontario. In 1982, he was promoted to vice president of service for the entire company, finally becoming the company’s senior vice president in 1985.
Gregg has three Certificates of Qualification, as a Sheet Metal Worker, Refrigeration/Air Conditioning Technician and has a Fitter 1 Gas License.
Paul De Thomasis
“I believe in a personal approach. My goal has always been to offer our customers products, services, and solutions that have long-term benefits. Sharing common values and understanding our customers’ needs has built strong relations. We’re very proud to be a leader in the industry.”
– Paul DeThomasis, Vice President, Springbank Mechanical Systems
Paul started with Springbank Mechanical Systems Ltd 20yrs ago as an apprentice. He was a motivated technician dedicated to learning new technologies and strategies which earned himself a promotion in the Springbank Office as Operations Manager 5 yrs ago. Paul has successfully managed various projects over these past 5 years and through his hard work and dedication to customer satisfaction, he was promoted to Vice President this past February 2018.
Paul holds a Certificate of Qualification as a Refrigeration/Air Conditioning Technician and has a Fitter 1 Gas License.
“I truly believe that success is measured by our teamwork attitude which strengthens the relationship with our customers. To consistently exceed expectations, we believe that this is a journey we embark on together.”
– Hugo Lopes, Operations Manager, Springbank Mechanical Systems
Hugo joined Springbank Mechanical Systems back in 2001 as a 1styr apprentice. He completed the 4yr night school program and graduated at the top of his class, earning the Robert C. Fair Award. Hugo has always maintained good relationships with the customers he has serviced in the field and has grown those relationships since 2015 when he left the field to become Service Manager.
He is constantly upgrading and training, learning about the new products and services as they evolve in the industry to provide the best efficient solutions possible for his various customers and their differing needs. Through Hugo’s continued effort he was promoted to Operations Manager this past February.
Hugo holds a Certificate of Qualification as a Refrigeration/Air Conditioning Technician and has a Fitter 1 Gas License.